DOCTORS REVIEW SERVICE
For over 24 years DRS has served as Medical Review Providers to both Federally mandated and Company directed, substances of abuse testing programs.
By employing state of the art technology and a dedicated and experianced professional staff DRS provides all clients with timely,accurate and secure turn-around and expert customer service.
We will be happy to discuss your needs directly inclusive of State, Local or Federal requirements that apply to your currant or future testing needs.
Phone 800-526-9341 - FAX 516-809- 4110 or E-mail us at: mro@drsmro.net
The MRO Process (DOT)
DRS Medical Review Officers ensure that the DOT drug testing process is followed to the letter.
Matching and Inspecting the Documents
On receipt of a positive drug test result from the laboratory, the MRO support staff immediately begins the process of matching the various documents that relate to the subject test result. A review of the Custody and Control Forms is conducted; the forms are assessed for accuracy and completeness. If problems are noted, a determination is made whether to seek an affidavit of correction from the collection provider. If the Custody and Control form is complete and accurate, or has been made complete and accurate by affidavit, the MRO support staff will then initiate the MRO Verification Documentation form. The MRO support staff will complete the form up to the point of MRO Contact. At this juncture, the form, along with the supporting documents (lab results and Custody and Control Form documents), will be given to the MRO.
MRO Review of Documents
Upon receipt of the test result paperwork, the MRO will conduct a second review of the Custody and Control form to ensure accuracy and completeness. The certifying MRO's signature is required on all non-negative test Custody and Control forms.
Initial Attempts at DOT Donor Contact
Following this review, the MRO will attempt an initial contact with the specimen donor. If contact is not made, a second attempt will be made later in the day or that evening. (U.S. DOT regulations require that the MRO make a reasonable attempt to reach the test donor.) If, after 24 hours, the MRO is unsuccessful in reaching the donor, the MRO then contacts an authorized employer representative.
Company Based
During the program implementation process, DRS will work with the non regulated company representative to determine the agreed-upon procedure for attempted donor contacts and to determine the best program to meet spacific company needs.
Additional Value added Program Options
I-MRO Medical Review specifically for POCT programs
Policy Development or Review
New: DRS Alcohol data capture for transmit of alcohol test reports and MIS reports
New: Trainig and instructional - Webinars
New: Court Order, Individual Necessity and Individual Coast Guard Required Test Accommodation
Contact us at
PHONE : 800-526-9341
FAX: 516-809-4110
Email us at: mro@drsmro.net